Introduction
Whether you just got approved or you're waiting on a replacement, this article answers the most common questions about new Coign cards: how long delivery takes, what to do if your card arrives damaged, and how to get a new one ordered. If your question isn't covered here, our team is happy to help at 833-690-2471.
Why hasn't my card arrived?
Your new Coign card can take up to 14 business days to arrive. Delays can happen depending on the challenges the postal system faces.
If your card has not arrived after 14 business days have elapsed, please reach out to us at 833-690-2471 during the following hours:
Monday-Friday: 7am - 6pm CST
Saturday: 9am - 2pm CST
My card is damaged, lost, or misplaced. How can I request a new one?
Sorry to hear. Please reach out to us at 833-690-2471, and we will get your new card ordered can you can continue Spending Right!
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