Types of Payments FAQ – Coign

Introduction

Coign lets you set up a one-time payment or a recurring payment from either the mobile app or the website. This article walks through each option step by step, including how to choose your payment amount, schedule, and payment method, and how to change or cancel a recurring payment you've already set up.

What types of payments can I make?

You can make a one-time payment or a recurring payment from the Coign mobile app, or the website.

When on your dashboard, you can click on "Make a Payment".

Here, you will have the option to make a one-time payment, or a recurring payment.

How do I make a one-time payment?

From the Make a Payment screen, click on One-time payment, which will bring you to this screen:

Here, you have several payment options. After selecting one, click on Continue, which will take you to this screen:

Here, you have several payment scheduling options:

Now
On your payment due date
A schedule date in the future

After selecting a payment scheduling option, click Continue. This will bring up the following screen:

From here, you can select an existing payment option or add a new one. When finished, click Continue. This will bring up the following screen:

Clicking Confirm Payment will give you the following confirmation screen:

How do I make a recurring payment?

From the Make a Payment screen, click on Recurring payment, which will bring you to this screen:

Here, you will see several options for selecting a payment amount. After selecting a payment amount, click Continue, which will take you to this screen:

Here, you have several payment frequency options:

Monthly
- On your payment due date
- On a specific day of your choosing
- A selected number of days before your payment due date
Weekly
- A selected day of the week

After selecting a payment frequency option, click Continue. This will bring up the following screen:

From here, you can select an existing payment option or add a new one. When finished, click Continue. This will bring up the following screen:

Clicking Confirm Payment will give you the following confirmation screen:

I already have a recurring payment scheduled, what do I do?

If you already have a recurring payment, you will see this when you click on Recurring payment from the Make a Payment screen:

You can delete the existing recurring payment by clicking on Go to Manage payments. Also, to see all of your payments, you can click on See all payments from the dashboard: